By accepting a proposal or quote from us, you're saying ‘Yes, I agree!' to the T+Cs below.
Once you’ve accepted the proposal via email, we’ll send you a booking fee invoice for 50% of the total fee. When this has been paid, we’ll book in shoot dates + get planning!
We’ll need your assistance with some elements during pre-produciton. If we aren’t able to get in touch with you, additional charges may apply (best to read below if you’d like more info on this).
We charge for extra filming + editing time, beyond what’s included in the proposal. We also charge for travel outside of Sydney, and parking.
It’s best to choose one person in your team to communicate with us. This person is special because they get to channel all feedback + input through to us.
If you need to cancel or reschedule a shoot, best to read the fine print below, as we may need to charge for this.
We like to stick to this timeline, in order to keep things slick + simple:
Two weeks pre-production time is best for us.
Our creative deadline is one week before the scheduled shoot day/s.
Two weeks after the shoot, you’ll receive a preview edit of your video to admire, and also to give us any feedback + adjustments.
A week after we’ve received your feedback, you’ll receive another preview edit, as well as your final payment invoice.
Once you’ve paid the invoice + approved the final edit, the finalised high-res files will be delivered to your inbox! Hooray!
These Terms + Conditions take effect from 9th March 2021. Click here to see our previous T+Cs.
Proposals + Quotes
By accepting a proposal or quote from Keyy Productions for creative services, you agree to the terms + conditions stated in this contract. Any opinions, or objective or subjective criticism of the creative content will not influence the terms + conditions, the proposal, the agreed production dates, the total project fee, or the final project fee.
Keyy Productions' proposals and quotes are valid until the date of expiry noted on the document. After this date the proposal or quote expires and Keyy Productions reserves the right to:
(Contact Keyy Productions if you wish to reconsider an expired proposal).
Pre-Production + Production
Keyy Productions will begin pre-production on your video or photography project once the following has been fulfilled:
You will work with us to plan the production dates.
You agree to arrange locations, spokespeople, content and props as required and outlined in the pre-production consultations, unless otherwise discussed and agreed upon with Keyy Productions.
Additional fees may be incurred throughout the production period. These will always be discussed with you and agreed upon in advance, and will be added to the final payment invoice.
You agree to choose one contact person (as the primary contact) within your organisation to discuss the project with Keyy Productions.
Rescheduling + Cancellations
Client Cancellations & Rescheduling
In the case that you reschedule any scheduled production date/s:
If notification of cancellation or rescheduling is given with less than 5 business days notice:
If notification of cancellation or rescheduling is given with less than 24 hours notice:
In the case that you cancel the entire project:
Keyy Productions' Cancellations
If Keyy Productions reschedules a scheduled production date:
If Keyy Productions totally cancels the project:
If Keyy Productions cancels a portion of a package project:
If Keyy Productions totally cancels the project due to a technical issue or forces beyond human control:
Project Delays + Postponements
If progress on a video or photography project is delayed or postponed by you, or due to overdue payment of invoices by you, a fee of $350 + GST will apply for recommencing work on the project, due to refamiliarising with, and scheduling in the project work.
The following is required in order for the timeline to be adhered to:
Preview Link + Feedback for Video
We will send you a preview link containing a preview edit of your video/s for your feedback and adjustment requests, up to 14 days after the final production day. All subsequent preview edits will be sent within 7 days of receiving your feedback requests. Once the preview edit has been approved by you, Keyy Productions will send the final payment invoice. The finalised high-resolution video files will be delivered to you once final payment has been received.
Video Project Feedback
Keyy Productions will provide you with a preview link of the project for you to give feedback + adjustment requests.
Final payment for your project is required prior to delivery of your finalised high-resolution video or photography files.
Audiovisual Content Supplied by the Client
Prior to supplying audiovisual content to Keyy Productions, you are responsible to verify:
Audiovisual Content Supplied By Keyy Productions
We source content and guarantee that all copyright related expenses or credits are covered within the proposal of your project.
Copyright Ownership of Finalised Project
Unless otherwise specified, the creative copyright of the produced content remains property of Keyy Productions. You may not use any of the supplied previews edits online or offline.
Upon receipt of final payment from you:
Talent Release Forms
You are responsible for verifying that any person involved in the filming has agreed to be recorded. You will gather the approvals using your organisation’s procedures for interviewees, actors or anyone on site during filming. We strongly recommend your organisation uses a Talent Release Form.
Filming + Photography Permission
It is your responsibility to ensure that all permits and licences are acquired before filming or taking photos in public + private locations. Keyy Productions does not take responsibility for this or for any fees associated with hire, fines or costs due to location problems. Additional fees will be charged Keyy Productions is required to arrange the necessary permits and licences. If rescheduling or cancellation occurs, Keyy Productions' Rescheduling + Cancellation policy applies.
We always favour quality over quantity, so we do not specify a specific number of photos in our photography packages. We will aim to provide between 50-100 photos per completed hour, however this number is a guide and the end number may vary.
We will deliver your high resolution photo album within 14 days of your shoot. The final payment is to be received prior to the delivery of your finalised images.
Delivery of all photography is digital. Printing of photos is not included.
Our photography packages do not include extensive corrective editing (including removing skin blemishes, altering body composition, etc.). Additional editing fees are required for this service.
Keyy Productions’ standard Terms and Conditions apply to all projects undertaken within a Production Kit Package.
Payment for a Production Kit is in two instalments:
Utilisation of hours in a Production Kit:
Additional charges may be incurred for:
Additional charges will be calculated on a case by case basis, and will be charged as per our Terms and Conditions. Any charges incurred will be added to the Production Kit final payment invoice.
Keyy Productions is committed to a policy of creating content that does not discriminate on account of ethnicity, age, sexuality, gender, physical or mental disability, or religion. We will enforce this policy and uphold the right to refuse or alter projects containing discriminatory content.
Total Project Fee the total fee that you owe to Keyy Productions as stated in the quote, including any additional costs added due to additional work or additional fees, as stated in the Terms + Conditions.
Final Project Fee the final fee that you owe to Keyy Productions, including any additional work or fees, prior to delivery of finalised videos or photographs.
Non-Refundable Booking Fee 50% of the total project fee, as stated in the quote, which will be paid to Keyy Productions prior to pre-production.
Proposal a detailed document provided by Keyy Productions which outlines potential project descriptions, details and costs. This document is made with information provided by you, and discussed during the initial consultation meeting. This document describes the production elements required and the estimated of production time for Keyy Productions.
Quote the document provided by Keyy Productions that states the total cost for the project. This document describes the production elements required and the estimated of production time for Keyy Productions. This document is to be accepted in writing (via email) in order for Keyy Productions to commence work on the project.
Initial Consultation Meeting an initial meeting between you and Keyy Productions to discuss a potential project. During this consultation, Keyy Productions will gather all the necessary information in order to provide you with an accurate proposal or quote.
Pre-Production Consultation meetings and correspondence between Keyy Productions and you in order to establish production dates, project contents and production elements.
Scheduled Production Dates scheduled dates agreed upon during pre-production where Keyy Productions and/or the client engages in production activities. This includes filming, audio recording and editing.
Post-Production the compiling + editing of audiovisual material, including adjustments requested by you, following the preview edit.
Rescheduling the change of any agreed-upon scheduled production dates.
Total Project Cancellation the termination of any further production labour or consultations. The project will not be completed, nor will any audiovisual content or script be delivered to the client.
Preview Link an online link featuring a preview edit of the video, containing a time-code. This is provided to you during post-production in order for you to provide feedback + adjustment requests, and for Keyy Productions to make adjustments to the project.
Project Feedback any feedback, comments, requests or enquiries made by the client in response to viewing the preview edit. The guidelines and limits for this feedback, in terms of time spent re-editing parts of the video, will be stated in the quote.
Adjustments any adjustments made to the video, following delivery of the preview edit.
Finalised Video the final content and structure of the video - this is the video in its final form to be delivered to the client. Upon receipt of the final project fee, the finalised video will be delivered and the project is complete.
Final Delivery the finalised video/s or photos delivered to the client in a digital format agreed-upon during pre-production.
Production this includes photography, filming, shoot days, editing and audio recording.